The SAMANAGA Diaries
The SAMANAGA Diaries
Blog Article
As for reviews, Samanage gives several possibilities which include handy experiences demonstrating statistics on incidents in addition to inventory reports and deal experiences. The chance to create custom experiences is likewise bundled, which may be a boon in case you've taken time to make personalized fields and workflows.
In the issue of weeks, we were being in the position to streamline our company requests and shipping flows by offering everyone–the big boss to help agents to rank and file across departments–higher visibility in their requests. Similarly, an agent can quickly elevate a ticket simply by clicking the “+” button on the interface.
Our gurus have conducted a complete Samanage critique detailing its options, person opinions, customer service, and various critical aspects. Making use of our SmartScore program we gave Samanage a really satisfying score of 9.
The Dashboard supplies speedy insights on all IT-linked incidents throughout your company. Values are introduced in graphs, metrics, and important overall performance indicators (KPI) that can help managers and executives get the massive image devoid of scouring by way of data piles.
Samanage does not have anything a very good help desk Remedy must have, nonetheless it does offer you several attributes that are very important to ITIL, which include dilemma, incident, and change administration. Samanage has a pleasing aesthetic, is relatively simple to use as soon as you get used to it, and given its element breadth you are going to surely discover the ideal Device for the career someplace in the suite.
Comprehend the connection amongst infrastructure and your enterprise-critical purposes and programs.
An intuitive feature that we mentioned is always that in lieu of clicking a ‘Solve’ button to shut a ticket–the conventional in ticketing applications–you alter the ticket standing to ‘Take care of’. Additional cumbersome, we know, however it’s a website precaution to make sure the ticket continues to be double checked.
We have partnered with trustworthy brands and suppliers of solar modules to offer street lighting alternatives that seamlessly blend good quality with cost-efficiency.
We talked to Doron Gordon, founder & CEO of Samanage, and questioned him a number of queries that we hope reveal somewhat more details on Samanage for a application and its purpose in supporting your get the job done.
We examined dozens of comments from precise end users of Samanage and found out three dependable favourable points consumers like about this provider. Just one is its person-pleasant UI. “Its consumer portal is intuitive and easy plenty of for stop consumers,” claimed Mike, a junior IT administrator from a corporation that employs Samanage on regular foundation.
Electricity Answers Service provider Samanga delivers complete photo voltaic methods to consumers in Uganda and Kenya, such as all the things from solar panels to inverters. Now we have proven a solid buyer base that spans govt businesses, private enterprises, and normal customers.
This award is offered by our crew of gurus to products which we expect clearly show especially high quality regarding gratifying The present desires of the B2B and SaaS markets and help businesses with sound and economical methods. As a completely ITIL-compliant provider desk and asset management software package, Samanage offers a complete selection of IT integrated solutions, both for big enterprises and modest, medium corporations.
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Our Vitality options harness renewable resources that supply a sustainable and ground breaking method of ability generation and usage lessening carbon emissions and advertising a greener long term. Governments around the globe are increasingly committing to ambitious renewable energy targets.